Function · Operations & Supply Chain
Last month's number is
yesterday's news.
For COOs, Plant Managers, Production, Quality, Supply Chain, and Logistics leaders who fix the problem before the monthly report arrives. WizEmp builds for the tempo of operations, not the rhythm of the close cycle.
We Speak Your Language
The floor-to-office gap is the real problem. The report is the symptom.
Operations lives in the present tense. By the time the monthly variance report lands, you have already fixed the line, rerouted the shipment, or given up on the supplier. Most BI in operations is built for the office. Operations needs a report built for the shift.
The biggest pain is not the missing chart. It is the disconnect: operational data (MES, SCADA, WMS, TMS) does not connect to business data (ERP, Finance, Sales). You know productivity went up. Nobody can translate that into financial impact in the meeting that matters.
WizEmp's Wit interview begins with the Process Reality Gate. Not the SOP. Not the SAP transaction flow. What actually happens between the order arriving and the shipment leaving. The plant manager who knows the line is running slow by the sound it makes is the source. The system catches up.
Vocabulary that matches your role
Production & Throughput
OEE, yield, scrap rate, first-pass yield, cycle time, takt time, throughput, capacity utilisation, changeover time, WIP
Reliability & Maintenance
Downtime (planned/unplanned), MTBF, MTTR, maintenance compliance, spare parts availability, RBI (Risk-Based Inspection)
Supply Chain & Logistics
OTD, OTIF, inventory turns, safety stock, lead time, reorder point, fill rate, dwell time, pick accuracy
Quality & Performance
ppm, Cpk, quality incident rate, customer complaint rate, supplier scorecard, on-time supplier delivery
How Wit Interviews You
Wit asks Operations the questions only the people on the floor can answer.
Operations personas are experience-world candidates: the plant manager who hears the line slow down before the data shows it, the warehouse lead who tracks inventory in their head. These people are the system until the system earns their trust. Wit interviews them as primary sources.
The Process Reality Gate always runs first. Walk me through what happens from the moment a production order, a customer order, or a shipment arrives, to the moment it is complete. Not the SOP. What actually happens. The answer is rarely what the process flow document describes, and the gap is where every BI report has gone wrong before.
Operations responds to specificity and respects time. Wit asks what decision you make every day that currently relies on experience rather than a report. Wit asks what you would tell a new hire to spot a problem before it shows up in the data. Wit asks which number the system gives that you do not trust, and why.
The output is the Operations section of the Shield of Truth: the actual workflow, the points where experience compensates for data gaps, the integrations that must be built (MES, SCADA, WMS into the semantic model), and the leading indicators that drive the operational decisions. Latency targets are explicit.
What Your Reports Look Like
The Operations Cockpit: tempo first. Drill second.
Built around the shift, the route, the order, and the line. Refresh latency is specified, not assumed: ERP data hourly, MES data near real-time where the source supports it, manual updates flagged. The Cockpit is the screen on the wall, the report on the phone, and the document the COO uses in the morning standup.
Power BI Cockpit · Operations Configuration
Your Cockpit. The pulse of production, supply, and quality.
Production Performance
Quality Control
Supply Chain Pulse
Maintenance Visibility
Logistics & Fleet
Operations Financials
"The Operations Cockpit is opened in the morning standup and closed when the shift starts. Anything that needs explaining in that window does not belong on it."
Industries We Serve for Operations
Same function. Different floor by sector.
A Plant Manager in Automotive runs OEE and line balancing against the OEM scorecard. A Plant Manager in Petrochemical runs plant availability and turnaround. A Warehouse Manager in Logistics runs dwell time and pick accuracy. The function vocabulary stays; the operational reality adapts.
Automotive
OEE per line, ppm, model mix, line balancing, supplier tier scorecard, JIT/JIS readiness.
See Automotive Operations → Cluster D · Extract & TransformPetrochemical
Plant availability, turnaround days, feedstock yield, energy efficiency per ton, PSM events.
See Petrochemical Operations → Cluster A · Make & MoveLogistics
Dwell time, pick accuracy, cubic utilisation, route adherence, lane profitability.
See Logistics Operations → Cluster A · Make & MoveFood & Agribusiness
Batch yield, shelf life, cold chain compliance, food safety incidents, OTIF to retail.
See Food & Agribusiness Operations →Start Here
Bring the operational decision the monthly report cannot help you make. We will design around it.
The first conversation takes 30 minutes. Bring the shift handover problem, the line you cannot fully see, or the supplier scorecard nobody trusts. We will tell you whether Wit fits your operation before we propose anything.
Reveal the Hidden. Automate the Mundane. Secure Your Global Growth.